"A natural product is a stone cut from a quarry. There are a lot of very different natural products available in a variety of finishes. We stock a varied and interesting selection. Tumbled slate, Calibrated slate, Tumbled marble, Polished marble, Polished granite and Travertine. In addition a comprehensive range of special order products are also available. All of our material is first quality, we do not sell seconds or “commercial” quality"

"We recommend the use of the PCI Carra range of adhesives and grouts for all the natural products. These are stocked in all showrooms and our sales staff have been trained by the manufacturer to answer any queries you may have"

"Natural products are to a greater or lesser extent porous. They must therefore be sealed to stop liquids penetrating them and staining. A body seal should be applied before grouting to stop the grout leaching into the stone"

"A body seal is soaked up by the stone like a sponge, after which the stone is no longer porous. It is applied before grouting. The surface seal is applied after grouting. Its purpose is to provide a finish which is natural, matt or gloss as desired"

"We recommend the use of an electric wet cutter to cut all natural products"

"Natural products are cut from a quarry, every piece is distinct and different and it is this that gives it it’s individuality and charm"

"A tumbled finish is produced by rotating the material in a large drum with water. The effect is to produce smooth, rounded edges and a water washed surface. A polished finish is produced by grinding the surface under rotating abrasive drums to provide a mirror like surface which displays the character and vein of a stone to full effect"

"When you grout an unfilled travertine marble, the holes which naturally occur in the stone are filled with grout. This is a desired effect to give an aged, worn and relaxed feel"

"Natural products do require maintenance depending on your preference. If you are looking to achieve a natural patina, then just let the appearance age with use. However, there are a range of surface seals which can give you matt, natural or glossy finish. These can regularly be stripped back, the stone given a deep clean and then resealed to make your floor look as good as when it was first laid. We recommend the HG range of products; you will find a comprehensive range in all our showrooms"

"Yes you can. Natural products have been used increasingly as a natural decorative highlight for ceramic tiles We have a selection in stock such as Flandes, Malta, Tivoli, Albastrino, Bombai and Nieve. Finally we have a range of eight border tiles made up from a selection of polished and tumbled marbles, slates and metals. You can select your own tile to go with them and create something individual"

"The best way to find out what size of trim you require is to offer up a tile to the trim. The rule of thumb is to choose a trim a couple of millimeters deeper than the thickness of the tile to allow for adhesive"

"We have a list of local tradesmen in all our showrooms which to can contact and arrange a visit to your to asses the job, measure up and give you a quote"

"We only close four days every year, Christmas Eva, Christmas Day, New years Eve and New Years Day. We are open every other day of the year"

"Our pricing policy is simple. To make it as clear as possible for you to understand. All tiles are priced individually including VAT and a comparative sq am price is shown"

"Yes you can order from one showroom and collect from another. Ceramic Tile Warehouse are are Scotland's largest independent tile retailer, and are also a family owned and run business. We are delighted to accommodate every single customer in any way we can"

"We are delighted to offer you FREE of charge samples to take away and you can keep them as long as you like. If you wish to take a decorative border or motif tile there will be a charge, however, you can offset this against a purchase or we will give you a full refund on its return"

"Yes you can use tiles for a fire place. It would be wise to select a fully vitrified tile particularly on the hearth. You may find that the glaze cracks if you use a normal glassed wall tile "